Carolina Beach Counseling
Finding Creative Solutions to Life's Challenges
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When you need extra support, an outside perspective, or some expert guidance, talking to a therapist or counselor can help.
The providers at Carolina Beach Counseling want to assure patients that their health and safety is a top priority during this challenging time. We understand that the spread of COVID-19, and the changes occurring in our community, may be creating stress, fear, sadness and anxiety for you. Please rest assured that we are here for you. We also want to be sure that we are doing our part in helping to reduce the risk of the spread of COVID-19 or any other illnesses in our community.
—All providers at Carolina Beach Counseling are providing video telehealth services so you can get help from the safety of your own home. Services include psychiatric and individual therapy.
—Our office will remain open for our regular hours for the time being though both Loralie Grigas, MSW, LCSW, LCAS and Jessica Manning, MSW, LCSW, LCAS are only providing video telehealth and will not be seeing patients in the office.
—We are accepting new patients. Please do not ignore your mental well being at this time. You can see our providers on the "Providers" tab of the web site and you may contact them directly.
—Please contact your individual provider if you have questions about their schedule. Their direct contact information is on our "Providers" page of our web site.
—We are taking extra steps to clean and disinfect our office daily. We ask that if you are sick and have any of the following symptoms, that you not come into the office: fever, cough, sore throat, runny nose, vomiting or diarrhea. Please contact your individual provider directly to reschedule for a later date or your provider can see you via video teletherapy and could conduct your session while you remain safely at home.
Information to help have a successful video therapy session:
1. Most importantly be sure you identify a quiet place where you will have privacy and will not be interrupted.
2. Protect your privacy. Be sure your provider is using a HIPAA compliant platform. HIPAA compliant platforms do not keep video of your session and any record of your session is destroyed once the session ends.
3. Be sure to give the program permission to access the camera and mic on whatever technology you are using. Once you hang up and close the therapy page, it will release your camera.
4. Contact your health insurance provider prior to your session to make sure they will cover video telehealth for mental health. Ask about deductibles, copays and coinsurance for these services. You will most likely pay those electronically directly to the provider.
5. If you don’t have insurance, ask the provider if they offer a sliding scale for individuals without insurance. You may have to pay the fee electronically prior to or at the beginning of the session.
We will make any additional updates or changes available here and on our Facebook page. Even though these are stressful times, we know that we will successfully get through this as a community. Thank you!
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Proudly serving Carolina Beach, Kure Beach, Fort Fisher and
Wilmington, North Carolina since 2006.